Storeviva is not only an inventory management software, it comes integrated with logistics services.

Last mile Delivery

Storeviva subscribers get access to the last-mile delivery network operated by Courex. It is tightly integrated to Storeviva. Currently it only covers Singapore. Our courier service is not outsourced. It is optional to store the inventory in our warehouse. Our promise to our customers is a punctuality rate of more than 90%. The rates can be found here. Storeviva subscribers get a discount. The following services are offered.

  • Next day delivery
  • Within 2 days delivery
  • Van services
  • Lorry services

The flowchart below shows our process for making deliveries in detail. In short:

  • We make a minimal of 2 attempts within 6 working days.
  • An SMS and email is sent about 2 hours before the delivery person arrives.
  • If the delivery is unsuccessful, another SMS and email is sent with instructions on how to reschedule. A dropcard is also placed on the doorstep.
  • We never leave items at the customer's doorstep.

For rescheduling, we offer to perform a delivery to the recipient's home or they can collect at our various mobile self collection points located throughout Singapore.